People on the Move - New Staff Members at Cayuga Centers

Sep 14, 2015

Auburn, NY – Cayuga Centers President and CEO Edward Myers Hayes recently announced, “Over the last 18 months, Cayuga Centers has grown from a $20 million to a $40+ million agency and has begun services in other states.  We welcome Melody Smith (Johnson), Dr. Susan L. Ofstein, LMFT, and Daniel Ofstein, Ed. D to our staff.  All three are highly accomplished professionals who will help us continue to expand our high quality services.”

Melody Smith (Johnson) will serve as the agency’s Human Resources Director, overseeing a team of eight.  Her previous work with the Center for Alternative Sentencing & Employment Services (CASES), the Food Bank for New York City, and The Fortune Society has given her sensitivity to the nonprofit world and the needs of staff members working in the human services field.  She admires Cayuga Centers’ service to various communities, including kids, those in foster care, and those with developmental disabilities.  She says “it’s important to do good work,” and looks forward to helping develop the HR infrastructure needed to support the cadre of agency Vice Presidents, the President & CEO, and the Board of Trustees.

Susan L. Ofstein, Ph.D. LMFT, will oversee the agency’s growing Training Department in a newly created position, Director of Training. Susan Ofstein describes her vision for the Training Department, “I am very excited to join the team at Cayuga Centers and to lead the Training Department. It is my opinion that training should be considered as a benefit at your place of employment, not just an obligation to meet regulatory or contract requirements. Providing staff with a solid continuing education/training program is very important, as it offers the staff an opportunity to learn, grow and advance their skills—something beyond a paycheck. I look forward to meeting all of the staff in each department, evaluating their training needs and desires, and developing a comprehensive training program that benefits all staff working at Cayuga Centers, including Front Line staff to all the way to the Executive Leadership. My passion is training and I love to interact with staff during training sessions. I truly believe that life-long learning is important and that this learning can take place at work, through the Training Department.” 

Daniel Ofstein, Ed.D.,  will provide direction and support to numerous divisions of the agency’s Operations Department in the newly created position of Director of Support Services – Operations. Dan Ofstein said he believes operations provides a base from which an organization grows, and looks forward to helping support staff members as they provide exceptional living and services for the agency. He sees his role as giving leadership and providing direct support and guidance to supervisors and staff members in Maintenance, Food Service, IT, and Administrative Departments.  “You must immerse yourself to know the challenges and issues,” he said after recently spending several hours in the kitchen working with the chef and cooks as they prepped for lunch and dinner to be served to youth in the Residential Treatment Center.  “After this experience, for example, when the chef comes to me with a problem, I’ll understand.”


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